PRIVATE · TERMS

Refunds &
cancellations

ASK BRENDAN (videos, $12.99)

Digital content delivered instantly. If the videos do not play or you cannot access them, email hello@kseniakot.com within 7 days and we will fix access or refund you in full. No refunds once both videos have been watched.

BETWEEN US and UNPOSTED (monthly memberships)

Cancel anytime from the link in your receipt email or by emailing hello@kseniakot.com. Cancelling stops the next charge and ends channel access at the end of the paid month. The current month is not refunded, except if you were charged after cancelling, which we refund in full.

PRIVATE CONVERSATION WITH BRENDAN ($500)

Full refund if you cancel at least 48 hours before the agreed call time, or if we cannot offer you a time within 14 days of purchase. No refund for no-shows or cancellations inside 48 hours. One free reschedule is always available.

All products

Charges appear on your card or PayPal statement as ROBOTMEDIA LLC. Refunds go back to the original payment method within 5 to 10 business days. Questions and refund requests: hello@kseniakot.com.

This is a personal perspective product, not therapy or professional counselling. Memberships are private Telegram channels; sharing content outside the channel ends your access without refund.